Reviewed · RIVIERA MAYA PRIVATE YACHT CHARTERS
3 Hour Xpuha-60′ Neptunus-Tulum, Playa del Carmen, Riviera Maya
Punta Venado is the main event here. You leave Puerto Aventuras aboard the 60-foot Xpuha Neptunus, cross clear Caribbean water, then snorkel a protected reef with certified guides. Below you, expect sea turtles, tropical fish, and sharp sea urchins.
I like the spacious motor yacht and the easygoing mix of reef time, lunch, and drinks. I also like that this is a private activity, so only your own group takes part. The crew has earned especially warm praise for attentive service and for helping a 10-year-old daughter feel comfortable in the water.
The main caution is the sea. Wind can turn the return ride rough, and one poor-weather outing felt uncomfortable from start to finish. The tour also costs $1,349 per person, before the dock fee, so you should compare that price closely with other private charters.
In This Review
- Key points to know before booking
- Setting out from Puerto Aventuras at 10:00 am
- Cruising toward Punta Venado
- Snorkeling the Punta Venado reef
- Drying off with lunch and drinks
- The return ride to Puerto Aventuras
- What the $1,349 price means
- Who will enjoy this cruise most
- Practical details to handle before departure
- Should you book the Xpuha Neptunus cruise?
- FAQ
- Where does the cruise start?
- What time does the activity begin?
- How long does the cruise last?
- Is transportation from Playa del Carmen included?
- What is included in the price?
- What food is served?
- Are towels included?
- What happens if poor weather cancels the tour?
Key points to know before booking

- Punta Venado reef: The snorkeling stop features sea turtles, tropical fish, and sea urchins in a protected eco-region.
- 60-foot motor yacht: The Xpuha Neptunus gives you more room than a small open boat, with an open bar and onboard lunch.
- Private activity: Only your group participates, although the exact group size is not provided.
- Three-hour schedule: The stated start is 10:00 am, with the boat returning to the Puerto Aventuras meeting point.
- Lunch is substantial: Fire-grilled chicken comes with guacamole, rice, beans, chips, and tortillas.
- Weather matters: The tour requires good conditions, and rough seas can make the ride back unpleasant.
Setting out from Puerto Aventuras at 10:00 am
This outing begins at H2OH Sun Cruises, on Carretera Federal 307 at kilometer 269.5, in front of the school in Puerto Aventuras. The listed meeting point is not in central Playa del Carmen, so check your route carefully before booking.
The tour information gives a 10:00 am start. It also describes the experience as a cruise from Playa del Carmen and mentions round-trip hotel transportation, yet the practical instructions say to make your own way to Puerto Aventuras and list private transportation as not included. I would treat the marina meeting point as the firm detail and confirm transport before paying.
Once aboard, you have paddle boards and life jackets available. The open bar includes alcoholic drinks, and you can settle in as the yacht heads across the Caribbean. The boat is motorized, 60 feet long, and described as stylish, spacious, and clean. That size matters: you are not packed into a little fishing boat with only a narrow bench and a cooler.
The private format is another useful point. Only your group participates, which gives the outing a more personal feel than a large shared cruise. One especially favorable day had only five people aboard, creating the feel of a private charter. You cannot count on a group that small, but the private setup should still appeal if you want time with your own family or friends.
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Cruising toward Punta Venado

The first part is about the view and the pace. From the boat, you can watch Quintana Roo slip by while drinks are served from the open bar. The water is the star here: clear, bright, and inviting when wind conditions cooperate.
I would not choose this cruise only for scenery, though. The value depends on how much you want three things in one short outing: a yacht ride, guided snorkeling, and a meal with drinks. If you want a full-day sailing adventure or several reef stops, three hours may feel brief. If you want a compact half-day activity, the schedule is efficient.
The sea can change the mood quickly. One outing had strong wind gusts and large waves, making the ride back feel frightening. Another had choppy water and a snorkeling period of about 40 minutes. The company says the tour requires good weather and offers a new date or full refund if it cancels because of poor conditions.
That policy protects you if the operator cancels, but your own cancellation policy is strict. The experience is non-refundable and cannot be changed for any reason after booking. I would check the forecast, confirm the meeting arrangements, and avoid booking this as a last-minute gamble if your plans are tight.
Snorkeling the Punta Venado reef

At Punta Venado, the crew supplies snorkeling gear and certified guides lead you into the water. This is not simply a boat stop where you are handed equipment and left to find your own way. The guides direct the group and help keep everyone together.
The reef sits in a protected eco-region, and the listed marine life includes sea turtles, tropical fish, and sharp sea urchins. That combination gives you plenty to watch, but it also explains the need to follow instructions. Sea urchins can cause a painful injury, and reef areas demand care with your fins and body position.
The guide support is particularly useful for families and less confident swimmers. The crew was praised for helping a 10-year-old during the snorkeling portion and making sure she stayed comfortable. Most people can participate, and service animals are allowed, but the supplied information does not state whether non-swimmers can remain aboard or what flotation support is available beyond life jackets.
Experienced snorkelers should set expectations before getting in. One unhappy account described strict rules and repeated reprimands during the water portion. Clear safety rules are sensible around a reef, but the tone may feel overbearing if you are used to independent snorkeling or scuba trips. I would listen carefully at the briefing and ask questions before entering the water, especially if you have substantial experience and prefer more freedom.
The available information does not promise a precise snorkeling duration. One outing lasted about 40 minutes, so plan on a focused reef visit rather than a long morning in the water. The actual time may vary with conditions, group needs, and safety decisions.
Drying off with lunch and drinks

After snorkeling, you return to the boat and dry off in the midday sun. Towels are not included, so bring your own. That is a small detail, but it matters after salt water and before lunch.
The meal is a proper Mexican spread rather than just packaged snacks. You get fire-grilled chicken, fresh guacamole, rice, beans, chips, and tortillas. Cold drinks are included, and the open bar continues during the cruise. Several favorable accounts singled out both the food and drinks, with one describing lunch as perfect and another praising the complete combination.
I like this meal because it fits the setting. You are not losing time going back to shore for a restaurant stop, and the food is familiar, filling, and easy to eat aboard. Chips and guacamole work well after snorkeling, while chicken, rice, beans, and tortillas make the meal more than a light snack.
The listing also names snacks among the highlights, but the specific snack selection is not given. Do not book this expecting a detailed menu or a choice of multiple entrees. You receive the stated Mexican lunch, while the open bar provides the drinks.
Alcohol is included, so you can have a cocktail or beer if you wish. I would still pace yourself. Sun, motion, salt water, and alcohol can combine badly, especially on the return ride if the wind picks up.
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The return ride to Puerto Aventuras
The boat returns to the same Puerto Aventuras meeting point, where the activity ends. On a calm day, this should be a pleasant final stretch with time to relax, enjoy the view, and finish a drink.
On a windy day, it can be the weakest part of the outing. One account described a rough ride back, while another called the waves scary. That is not a minor concern if you are prone to motion sickness or dislike fast boat travel. The provided information does not state whether motion-sickness medicine is available, so bring anything you normally use.
The yacht helps with comfort compared with a small boat, but a larger vessel cannot remove the movement caused by strong wind and waves. I would choose a seat where you feel secure, keep a hand free for support, and avoid too much alcohol before the return journey.
What the $1,349 price means

At $1,349 per person, this is a very expensive three-hour activity. The listed inclusions are lunch, alcoholic beverages, paddle boards, and life jackets. You also receive the private format, a 60-foot yacht, a guided reef visit, and crew service.
That can make sense for a group that places a high value on privacy and wants a boat, meal, drinks, and snorkeling in one package. A small group splitting the cost of a private charter may find the experience easier to justify than a solo participant paying the full per-person amount.
Still, the price deserves careful scrutiny. The dock fee is extra, towels are not included, and the transportation details are unclear. The tour information says hotel transportation from Playa del Carmen is included in one place, but it also says private transportation is not included and directs you to the Puerto Aventuras meeting point.
I would ask three questions before booking:
- Is the $1,349 amount in the currency you expect?
- Is hotel pickup actually included for your address?
- How much is the dock fee?
If you receive clear answers and want a private yacht outing, the package may work for you. If your main goal is simply reef snorkeling, you can likely find less costly options, though they may not include this boat size, private setting, lunch, and open bar.
Who will enjoy this cruise most

I would recommend this outing to a couple, family, or private group that wants a polished boat day without spending a full day at sea. It suits people who enjoy having lunch and drinks handled for them, rather than carrying food to a public beach or returning to shore between activities.
Families may appreciate the guides and life jackets, particularly if children need help in the water. The private format also means you are not sharing the day with a large crowd. Paddle boards add another way to enjoy the water, although the schedule does not promise a separate paddle-board session.
This is less suitable for someone seeking a long, independent snorkeling session. The reef stop may last around 40 minutes, and the guides enforce safety rules. It is also not ideal for anyone who strongly dislikes rough boat rides, since wind can affect both the snorkeling and return journey.
The cruise may appeal to experienced snorkelers, but I would not assume it will operate like a private dive charter. The guide-led format and safety instructions come first.
Practical details to handle before departure
The experience is offered in English, and confirmation is sent within 48 hours of booking, subject to availability. Since the stated start time is 10:00 am, I would leave enough time to reach Puerto Aventuras without rushing.
Your activity ends back at the meeting point. The supplied details say it is near public transportation, but they do not give a route or schedule. If you are staying in Playa del Carmen, confirm whether you need to arrange your own ride.
Bring a towel, since none is supplied. Life jackets and paddle boards are available, and lunch plus alcoholic drinks are included. The provided information says most people can participate, and service animals are allowed.
Because the booking is non-refundable and cannot be amended, make the reservation only after checking your date, meeting point, transport, and weather outlook. If the operator cancels for poor weather, you are offered another date or a full refund. That protection does not cover a personal change of plans.
Should you book the Xpuha Neptunus cruise?
I would book this if you want a private yacht setting, a guided Punta Venado snorkel, and a generous lunch with drinks in one three-hour package. The crew service, clean boat, family support, and food receive strong praise, and the 97 percent recommendation rate with a 4.9 rating suggests that the experience works very well when the sea is calm.
I would pause if the price is a stretch, if you need guaranteed hotel pickup, or if choppy water would spoil your day. Ask about the dock fee and transportation before committing. For the right private group, this can be a comfortable, well-served taste of the Riviera Maya coast. For a solo booking or a snorkeling-first budget, it is difficult to call good value at $1,349 per person.
FAQ
Where does the cruise start?
It starts at H2OH Sun Cruises on Carretera Federal 307, kilometer 269.5, in front of the school, Puerto Aventuras, Quintana Roo, Mexico.
What time does the activity begin?
The stated start time is 10:00 am.
How long does the cruise last?
The activity lasts approximately three hours and ends back at the Puerto Aventuras meeting point.
Is transportation from Playa del Carmen included?
The information says round-trip transportation from a Playa del Carmen hotel is included, but it also says private transportation is not included and directs you to make your own way to Puerto Aventuras. Confirm this point with the operator before booking.
What is included in the price?
Lunch, alcoholic beverages, paddle boards, and life jackets are included. The snorkeling portion also includes equipment and certified guides.
What food is served?
Lunch includes fire-grilled chicken, fresh guacamole, rice, beans, chips, and tortillas. Snacks are also listed, but no specific snack menu is provided.
Are towels included?
No. You should bring your own towel.
What happens if poor weather cancels the tour?
If the operator cancels because of poor weather, you are offered a different date or a full refund. Personal cancellations and changes are non-refundable.
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